CX Lead / Media Manager BNL @ Mondelez
Job Description
You will help execute the media strategy in Benelux for all our brands. In partnership with the marketing team, you will implement a media plan and assess the effectiveness of that plan with a focus on return on investment. You will also build relationship with agencies. As a particularly advanced digital marketer, you will help drive our understanding and use of digital platforms in our marketing plans and be a source of learning and development for the wider marketing function.
What You Will Bring
A desire to drive your future and accelerate your career and the following experience and knowledge:
- Media, including media buying and analytics, experience ideally gained across the agency and industry
- Digital media ideally with exposure to eCommerce best practice
- Working with and influencing external partners, matrixed local, regional and global stakeholders
- Having a test-and-learn mentality, taking learning and scaling them broadly.
- Having a bias to action
- Process management: Well-executed brand initiatives and effective collaboration with the other critical functions in the organization is a must
- Communicating effectively, verbally and in writing
What you need to know about this position:
The BNL CX position leads the development and implementation of consumer first communication strategies across paid, owned content and platforms in collaboration with local/global MDLZ teams and agency partners:
- Provide strategic thought leadership and deep technical expertise on how media fits within a connected marketing world to ensure that media plans of all brands and categories in BNL are strategically aligned, in line with laws of growth planning and localized media guidelines definition & implementation.
- Exemplify Consumer Experience Design and Activation, bringing brand strategy and positioning to life throughout all communications planning including traditional, paid digital/social, owned, and earned channels.
- Drive understanding and usage of digital platforms within our marketing plans, acting as a recognized COE.
- Optimise costs efficiency while accelerating effectiveness (ROI) of media investments.
- Lead agencies to deliver industry-leading services, ensure relationships increases quality of deliverables and brand satisfaction.