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Laat je inspireren door consumenten: merkbeleving na COVID-19

Simone Ruseler, Knowledge Manager
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JPCR lanceerde een kwalitatief 'co-creatie' onderzoek bij 45 Belgische consumenten van 22 tot 70 jaar oud, om merken te inspireren voor hun strategieën en actieplannen na COVID-19. Dit onderzoek vond plaats tussen 12 en 18 mei 2020 op het JPCR online kwalitatief platform Vox Populi®. Deze belangrijke onderwerpen werden besproken op de blog: hoe hebben consumenten de lockdown-periode ervaren, wat is er veranderd en wat zijn de lessen die men heeft geleerd. De deelnemers gaven ook hun mening over de merken/bedrijven die zich in deze periode positief konden onderscheiden en over wat ze bijzonder op prijs stelden.

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